TeamRed Solutions
Business Services in Canning

Strategy Specialists delivering programmes that increase efficiency and effectiveness across all customer management areas. We are active Herrmann Brain Dominance Instrument (HBDI) practitioners and can show clients how to improve the ROI on every activity though the application of Whole Brain Thinking™. At TeamRed we constantly disprove that theory for our clients. Some say results that matter don’t come easily. We then help them implement strategies that deliver benefits to all stakeholders, more effective and engaged employees and where appropriate, staff and shareholder; strategies that improve the effectiveness and efficiency of every interaction through improved processes, customers, system changes. We achieve this by helping clients better understand their customers’ expectations of their interactions and dealings with the organization and how these various forms of interaction, or touch points, contribute to the “customer experience”. Service need not cost - we consistently enable our clients to dramatically improve the customer experience, lower their costs and boost revenue and profits. At TeamRed Solutions, we are passionate about improving customer services. * Voice of the Customer The success of every business is dependent on their ability to deliver reliable, consistent and profitable customer experiences – something too many organisations struggle with. * Whole Brain Thinking™ . * Contact Centre Performance . * Sales & Revenue Growth . * Cash Flow Improvement . * Customer Service Improvement . . We deliver reductions in the costs to sell and cost to serve, improved cash flow and credit control, increased rates of cross selling and improved employee and customer retention and satisfaction. (more).