Westral Home Improvements
Home in Canning

Founded in 1973 and tranquil with the original owners, the Westral philosophy for customer service has never changed. That is to yield the superior blinds, shutters, security products, awnings and other home improvements at the most competitive prices which represent value for the client’s investment. Over the years, Westral has become renowned for the quality of its products which are designed to last, bear years of trouble free service and are engineered to stand up to the rough West Australian conditions. Westral measures, manufactures and installs to the uppermost standards in our industry. At Westral we trust that nobody but nobody beats us for value, quality, range, service and competitive prices, all backed up by our exclusive Westral Guarantee. Westral has adopted the policy of supplying only those products and services which have the requisite quality to merit customer satisfaction throughout the effective life of the products and services. Westral’s home improvement manufacturing divisions utilize where plausible state of the art product design computer technology and computer directed equipment, together with the best available machinery and hand tools. Westral’s Production Managers and Supervisors are either competent engineers, tradesman or experienced trained personnel with all production staff being competent and trained in several manufacturing functions. It is an essential requirement of this Policy for Westral to produce and supply its customers with products and services which are suitable for their calculated purpose, and which are in conformity with the suitable and previously agreed specifications or contract. Accordingly, the properties and performance of such products and services must reflect market satisfaction and demonstrate our commitment to produce a hazard free product or service. Each and every member of Westral is responsible for manufacturing or proving the scheduled quantity or service in the needed time in accordance with the rehearsed estimate, and also at the needed quality level. Consequently, a make it correct first time approach is the key to quality production, cost reduction, productivity and customer satisfaction. The Policy statements made in the Quality Manual are the essence of how Westral will ensure that customer requirements are recognized and consistent regulate of those requirements is established, implemented and maintained. Right adherence to the Policy as a entire is a requirement of every aspect of Westral’s business. This Policy is issued to clearly indicate the attitude of the management of Westral with regard to quality and related matters since such Policy initiated actions are essential for lengthy term success in a competitive marketplace as healthy as in achieving employee satisfaction.